Room rate offered is in New Zealand dollars and includes GST
(Good & Services tax) of 15%. This is subject to change without
prior notice as per New Zealand government ruling.
Check In Policy
The hotel will require a valid credit card imprint upon arrival
for pre-authorisation in the presence of the card holder.
Alternatively a third party credit card authorisation must have
been received prior to the guest's arrival. Sudima Hamilton
accepts MasterCard, Visa, Diners and American
All reservations are guaranteed to the credit card used at the
time of booking. Pre paid discounted rates will be processed
with-in 24 hours upon receipt of booking. The total amount
including enhancements will be charged.
Cancellations and No Shows
Bookings cancelled within 24 hours prior to 2pm on the day of
arrival may incur a cancellation fee of the first nights'
accommodation rate. In the event the guest does not arrival
to the hotel the first nights' accommodation will be charged.
Accommodation will be charged to the credit card used at the time
of booking. If multiple nights are booked, every effort will
be made to re-confirm additional nights, however the hotel reserves
the right to cancel this booking. Should the guest arrive the
booking will be re-instated subject to availability and rates at
that time. Pre paid bookings cannot be cancelled or
amended. Payments processed will not be refunded as per the
terms & conditions agreed to when booking these discounted
- Check in time is from 2pm and Check out time is by 11am
- Early arrivals and late departures may incur additional
- Maximum Occupancy is two guests per room
- Infants stay free, cots available on request
- Special requests are not guaranteed, but will be given first