Room rate offered is in New Zealand dollars and includes GST
(Good & Services tax) of 15%. This is subject to change without
prior notice as per New Zealand government ruling.
All rates are based on 2 adults unless otherwise stated,
additional charges may apply for extra persons and bedding.
CHECK IN POLICY
The hotel will require a valid credit card imprint upon arrival
for pre-authorisation in the presence of the card holder.
Alternatively a third party credit card authorisation must have
been received prior to the guest's arrival.
Sudima Hotels accept MasterCard, Visa, Diners and American
Express. All credit card transactions will incur a fee of
1.5% of the total amount paid.
All reservations are guaranteed to the credit card used at the
time of booking.
Best Available Rates, Best Flexible Rates and listed Packages do
not require prior payment, the credit card is for guarantee
Pre-paid discounted rates where applicable will be processed
with-in 48 hours upon receipt of booking.
The total amount including any additional enhancements will be
charged, subject to a credit card fee of 1.5%.
CANCELLATIONS AND NO SHOWS
Bookings cancelled within 24 hours prior to 2pm on the day of
arrival may incur a cancellation fee of the first nights'
In the event the guest does not arrive at the hotel, the first
nights' accommodation will be charged. Accommodation will be
charged to the credit card used at the time of booking..
If multiple nights are booked, every effort will be made to
re-confirm additional nights, however the hotel reserves the right
to cancel this booking.
Should the guest arrive, the booking will be reinstated subject
to availability and rates at that time.
Pre-paid bookings cannot be cancelled or amended. Payments
processed will not be refunded as per the terms & conditions
agreed to when booking these discounted rates.
Check in time is from 2pm and check out time by 11am.
Early arrivals and late departures may incur additional
Special requests are not guaranteed but will be given first
Guests must be 18 years of age or older to check in to the
hotel, unless accompanied with parent of guardian.
Children 12 years or younger stay free when using existing
A child is classified as 12 years of age or younger.
Infant is classified as 3 years of age or younger.
Additional hotel Terms & Conditions may apply at the time of
booking for each individual hotel.